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Patient Information 

 

Medical Appointments

Appointments can be made by phone from 8.00am to 5pm on weekdays. Online booking is available here

 

The Centre offers a range of appointment types to suit your needs. Be sure to advise our receptionists which appointment type you require.

 

GP Appointments

Cancellation of Appointments

Please advise the Centre if you are unable to keep your appointment as there are always patients willing to take spare appointments at shore notice.

 

If you cancel your appointment within 24 hours of your appointment - nil charge will be incurred.

 

Fees

Please settle your account after each visit to your doctor or allied health professional. Payment can be made by cash, cheque, credit card or EFTPOS. Our standard consultation fee is $70. Please note that there may be extra charges for procedures and tests. Please ask our staff about this.

 

Bulk Billing

If you are the holder of a DVA, aged, disability, Aboriginal and/or Torres Strait Islanders or single parent pension you will be bulk billed. If you are a holder of a health care card, you will be charged at the discretion of the doctor. Please show the reception staff your card (if applicable) to ensure you are bulk billed.

 

Consideration is given to patients experiencing financial difficulties. We believe that financial status should not limit access to quality medical care. Please discuss your situation with your doctor or one of our Managers.

 

No Show Fees

No show patients are those patients who do not present to their appointment and who do not give notice to the Centre 24 hours before their appointment.

 

No show will incur a fee.

 

Delays

All our doctors try to run to time.

 

Unfortunately, it is the nature of general practice that it is not possible to predict how much time each patient will required. This is why it is critical that you make the right kind of appointment. The doctors of this Centre are also frequently requested to see urgent cases. We ask for your patience should you be delayed. You may consider calling us close to your appointment to check if your doctor is running on time.

 

Reminders

The Centre uses a recall system for certain conditions. From time to time, you may receive a letter or phone call requesting that you make an appointment for a follow-up. These are used for such conditions as diabetes, heart disease, management of abnormal or forgotten pap smears and over due vaccinations.

 

Disabled Access

There is an under-cover set down/pick up area at the front of the Centre with level ground and no steps to enter the Centre. All our consulting rooms are designed with wheelchair access in mind as well as the Cafe. A disabled toilet is available . Guide dogs are welcome.

 

Parking

The centre provides an undercover drop off and pick up point, dedicated disabled car parks and extensive parking at the front and back for patients and staff to utilise. There is also a dedicated ambulance bay at the rear of the treatment wing.

 

After Hours Arrangements


In case of an emergency please immediately telephone Emergency Services – Ambulance by dialling 000

 

Doctors can also attend after hours home-visits where appropriate call 02 67421222 for more details click here


Gunnedah Hospital Emergency Department is located behind the centre, 2 Marquis Street, Gunnedah, NSW 2380 Phone 02 6741 8000


For non-urgent medical assistance after hours, please telephone the normal surgery number 02 67421222 or book an appointment for the following day online at www.grh.com.au


You can also call 1800 022 222 for Healthdirect Australia after-hours in order to speak with a nurse or GP as part of the national after-hours service.


Gunnedah Hospital provides after-hours emergency care for patients from the hospital on a roster system shared by our own doctors and doctors of other GP surgeries.

 

Speak to your doctor on the phone

The doctors of Gunnedah Rural Health will take calls/messages from their patients for the following:

However please note that in order to maintain confidentiality, if your doctor is already with a patient, they will not be able to take a phone call to discuss medical/health issues, in the presence of another patient in their rooms during an ongoing consultation. You are encouraged to leave your message with GRHC reception staff or nurses where appropriate, Your doctor will respond to your call as soon as practical.

 

 

 

 

 

 

 

Latest News

 

Update on opening hours and visiting services

20/07/17

 

Thank you for visiting www.grhc.com.au   Please note that General Practice services at Gunnedah Rural Health Centre have currently ceased following the appointment of an administrator of the facility, being Hayes Advisory. Efforts to re-open as soon as possible continues. Gunnedah R...+ Read More

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By staying in touch, GRHC can keep you updated with our latest involvement within the community and what's happening at the centre.

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